FAQ

What is the process?

Details of the process can be seen here.

What information do I give you for my stationery? What are my customization options?

For customized stationery:

1. Quantity

2. Ink Colors (1 to 3)

3. Invitation Paper Choice (white matte, laid, white metallic, gold metallic or silver metallic)

4. Invitation Envelope Color

5. Reply Envelope Color (if applicable)

6. Invitation/Reply Wording (Wording can be provided or adjusted later)

7. Backer Color (if applicable)

We can also help you with your design options! Just tell us about the mood of your wedding and color palette and we’ll make suggestions.

Customization Options

Your customized invitation set includes your choice of 1 to 3 inks, with coordinated envelope and cardstock backer colors (if applicable), and invitation paper choice, and 3 rounds of PDF proofing.

For additional cost you can add metallic/pearlescent paper, cardstock and envelopes, rounded corners, additional layers, inner/outer envelopes and matching stationery. See individual listings for more details and pricing. We also offer services, including printing guest addresses, names and table numbers and stuffing your envelopes.

What are your turnaround times? Can I get it faster?

Please see turnaround time details here.

What discounts and specials do you offer?

We offer a 5% discounts for orders of $300 or more, and 10% discounts on orders over $700. Plus, repeat wedding customers get discounts on their next order with us. To receive your repeat customer discount, email us directly.

Can I get your designs in one layer only?

Our Signature Collection features flat invitations and coordinating stationery and gifts. Please visit our collection site for more information.

Can I make design changes?

Most likely. In addition to ink and color changes, we can also change fonts and text layouts, plus add quotes and your pictures. Please contact us with design alteration questions, different sizes, different paper options or custom orders. Additional fees may apply for custom alterations.

Are you eco-friendly? What are your green policies?

Beautiful stationery can respect the planet. Most of our cardstock is of recycled paper. And our cardstock and envelopes are produced by a 100% wind powered company.

Do you print on the outer envelope? Do you print individual names for place cards?

We offer wrap around labels that include your return address and can be printed with your guest or recipient addresses. And we do print guests’ names and tables on place cards. See individual listings for more detail. We will need guest addresses or names and table numbers provided in an Excel or Word compatible document.

Can I get double envelopes (outer and inner envelopes)?

Yes, you can. Outer envelopes are A8 sized (5-1/2″ x 8-1/8”) and come in white, black and natural. Inner envelopes are our standard A7 size (5-1/4” x 7-1/4”), and come in 21 colors. See individual listings for pricing information.

Still have questions? Please contact us.