Process and FAQ
Step 1: Place Your Order
Your order begins once you purchase designs through this site or by contacting us and then ordering.
When ordering online, click “add to cart” which will open a drop down with designs options and a space for notes. You can include your details here, but it’s not necessary. We will contact you after you order for your full details.
If you email us directly before you order, we will provide an email invoice. When emailing us, orders over $300 are split into a deposit and balance plus shipping, which is due once your designs are approved.
When purchasing a complete wedding stationery set (save the dates, invitations and thank you cards along with ceremony and reception stationery), payment is split into thirds.
Step 2: Proof Your Designs
And then the creativity begins! We take your vision, colors and text and create PDF proofs, typically within 2 to 3 business days (Monday to Friday).
We can provide guidance on wording and colors, so don’t worry if you are unsure. Plus, we can provide color options on the first proof. 3 rounds of proofing are included with your order.
We work together with you until you are happy, and we only print once you have approved your proofs.
Step 3: We Print and Hand Assemble
Once you give the ok, we start creating your designs.
All of our designs are handmade and we’re rather picky about making them beautiful for you. So it can take from 1.5 to 2.5 for individual save the dates, thank you cards, and ceremony and reception stationery, and 2 to 4 weeks for invitations and stationery sets.
When we’re done, we send you a tracking note. We ship 2 to 3 day Priority Mail in the U.S., or 6 to 10 business day Priority Mail International. Express mail and overnight delivery is also available.
Want to know more? See our quick FAQ below. Or go here for even more answers.
Or contact us to get started!
- How long will this take?
- Can I get it faster?
- Do you have matching designs?
- Can you make alterations?
- How do I get started?
- What’s your return policy?
Contact us with additional questions, or to get started.